Shipping and Deliveries
We prioritize a mindful approach to delivery. Every package is prepared with the utmost attention to detail, ensuring your essential skincare reaches you in perfect condition.
Orders across the country are processed and shipped within 3-5 days. Our premium shipping partners are selected to provide a secure journey from our studio to your door.
Currently, we offer shipping within the United States.
If you have questions about your shipment, our support team is ready to help. We are dedicated to making every aspect of your VELOURA journey smooth and effortless.
Returns
If something isn't right with your order, contact us within 30 days of delivery and we'll coordinate the return with you directly. Refunds are issued once the item arrives back in original, unopened condition. For questions, email owenharmo12018@gmail.com — we typically reply within 24 hours.